
Design and Applied Technology (Secondary 4-6)
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that it takes on its investments on marketing, research and design.
One of the key success factors for a design leader is brand building. It may be the most
difficult part for an enterprise to achieve, but it is also the cream of a business. A good brand
guarantees product sales, such as Sony, Donald Duck and Nokia. It is however never easy to
build and maintain a brand: the initial effort to win the market and the long-term, continuous
effort to keep the market with product quality and customer satisfaction.
A quick-follower manufacturer modifies hot products and pushes the modified products to the
market at the soonest time. Time-to-market is an important service that manufacturers
provide to distributors. Quick follower requires no brand building but continuous
improvement of quality and customer satisfaction. This strategy asks for lesser investment in
research, design and marketing. The trade-off is thinner profit margins. In late 1990’s,
Tamagotchi swept the market. Many quick followers pushed out their designs and flooded to
the market.
Quick Follower – Tamagotchi
A me-too manufacturer competes by launching similar or alternative hot products. Me-too
activities include differentiation of the manufacturer’s brand name from its competitors, as
well as improvement of quality and customer satisfaction. The investment requirement in
marketing for a me-too manufacturer is lower than a design leader. The me-too manufacturer
however cannot build an innovative image since a me-too is follower in nature. Unlike quick
followers, a me-too still has to do its own marketing, research, design and promotion in order
to outperform similar products in the market. Similar to quicker followers, a me-too has to
maintain continuous improvement and customer satisfaction for survival in a competitive
market.
Educational products and stuffed toys are examples of me-too products. They are two best
sellers in the world’s toy market.
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